This privacy policy transparently explains how your personal data is collected, used, and kept secure on q999.
In this privacy policy, q999 (https://q999.blog) explains what information we collect about you when you use our website, create an account, or play games — and how that information is processed.
This privacy policy applies to all services, mobile apps, and other digital channels on the q999 platform. By using any q999 service, you are considered to have consented to this policy. If you disagree with any part of it, please refrain from using our services.
Our promise: q999 respects your personal privacy above all else. We never sell your data, share it with advertisers, or disclose it to third parties without your consent.
This privacy policy may be updated from time to time. When changes are made, the date on this page will be updated, and you will be notified by email of any significant changes. We recommend checking this page regularly.
To provide services on the q999 platform, we collect two types of information — what you provide directly, and what is gathered automatically through your use of the platform. Details are listed below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, Date of Birth, National ID | KYC verification & legal obligations |
| Contact Information | Email, mobile number | Account management & support |
| Financial information | BKash/Nagad Number, Transaction History | Payment Processing & Verification |
| Device information | IP address, browser, device model | Security & Fraud Prevention |
| Gaming history | Bets, Wins, Losses, Session Duration | Service Improvement & Responsible Gaming |
| Location Data | Country, City (IP-based) | Geo-Restriction Enforcement |
Children's Data: q999 does not collect data from anyone under 18. If an attempt to register a minor's account is detected, all associated data will be immediately deleted and the account will be terminated.
Q999 uses your personal data only for specific, legitimate purposes. We never use your information for anything unnecessary or irrelevant. The key purposes are outlined below.
Q999 employs the highest industry-standard security technology to protect your data. Our security framework is built in multiple layers, so your data stays protected even if one layer is compromised.
In the Event of a Data Breach: In the event of a data breach, q999 will notify affected users and the relevant regulatory authority within 72 hours. If you notice any suspicious activity on your account, contact our support team immediately.
Every registered user on the q999 platform has fundamental rights over their personal data. We fully respect these rights and are ready to help you exercise them.
To exercise any of these rights, contact our support team. We typically respond to requests within 30 days. Note that due to legal obligations, some data may not be possible to delete entirely.
Q999 retains your data only for as long as necessary. All information is kept while your account is active. After account closure, data is retained according to the guidelines below.
| Data Type | Retention Period | Reason |
|---|---|---|
| KYC documents | 5 years after account closure | Legal obligations |
| Transaction Records | 5 years after account closure | Financial regulatory requirements |
| Gaming logs | 2 years after account closure | Dispute Resolution |
| Support Chat | 1 Year | Quality of Service Assurance |
| Analytics data | 90 Days | Service Improvement |
Once the retention period expires, your data is securely and permanently deleted or anonymized in a way that makes identification no longer possible.
At q999, we don't just promise to protect your data — we prove it at every step.
We never sell your personal data to advertisers or data brokers. Your data belongs to you alone.
Every transaction and communication is secured with 256-bit SSL encryption. No data is transmitted in the clear.
Only authorized personnel can access your data. Every access is logged and reviewed regularly.
We always clearly state what data we collect and why. No data is collected for hidden purposes.
Third-party security experts conduct regular audits of our systems. Any vulnerabilities found are addressed immediately.
You have full rights to view, correct, delete, or export your data at any time. Submit a request whenever you need.